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Observe and Report – Keywords for Security. The technology boasts expensive gadgets and modernization, yet nothing beats the keen eyes of a trained and vigilant security officer. There is more to reviewing video footage than merely applying its existence as proof of incidents. When and why do you need security officers? How do their presence and effectiveness render a business location safe? Does economics play a part in the decision-making?

1. Supplement Monitoring of Areas out of Access Control

Protection of life and property – first commitment. Investing in security cameras puts a dent in budgets especially where property size is concerned. The equipment also requires regular inspection and service. Where size is the issue, a security officer fills in the gap by patrolling untapped areas. An officer on patrol checks doors, windows, locks, including fences or walls for suspicious activity. The first contact of visitors sets the tone of familiarity or unknown persons,  alerting authority when deemed necessary.

2. CCTV Requires Real-Time Monitoring

CCTV has gained popularity in almost all environments, the newest gadget now a doorbell with a camera that alerts activity. Human eyes still dominate the analysis part of CCTV footage, attempted or breach of entry requiring proactive responses for the plan of action. CCTV analysis provides proof of support for incident reports, law enforcement intervention and action. Safety first.

Surveillance Camera

3. Security Officers Acting as Deterrent to Mischief

The retail industry is the most tested location of common shoplifting nightmares. The presence of in-house, plainclothes or uniformed security officers is in itself a deterrent to theft. Employees undergo bag checks and inspection before and after work. Moreover, many retail firms now require transparent bags to be carried out by employees. Caution also comes in the guise of cameras installed overhead or in high-value item areas. Officers also review footage in the event of an incident and often may have to submit their report to law enforcement.

4. To Hire or Not to Hire?

Minimization of losses by making the right decision to safeguard your business interests. Business practice requires taking stock periodically – what was the opening inventory? What was the closing inventory? Moreover, what security measures were in place – cameras, guards or both?

What differences did you notice in your procedures and plan of action? What was the dollar amount of loss incurred? Furthermore, what was the loss in dollar amount in comparison to hiring security officers? Does the dollar amount ‘saved’ reflect wise business decision-making skills?

Technology may be taking over how we run our lives, businesses and homes, the human touch however still has an upper hand in quality care, knowledgeable and calculated action. Working in tandem achieves better results.

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