Posts

Stay in the know with Fyrewall’s Insider Blog.

“First impression is the last impression” – a famous coined phrase that proportionately decides the fate and future of ability. What people look for in a Security Officer depends on many variables. Being posted at an entry point asks for more than a frivolous look – see – and wave off. Be the reason for the people’s safety and bask in their appreciation of your service, and be summoned again!

First Impressions

Always important. Security is professionalism in attire and aptitude. At first glance a guard may/may not have the markings of regulatory identifications like an ID or company logo. Shouldn’t the Officer’s outfit be different from a regular person? How will the Officer’s presence deter any potential threat? Can you trust the Security Officer’s faculty of decision-making in the hour of need? Questions like these come to mind wherever there is a ‘guarded’ point of entry.

What Should We Look for in A Security Guard?

Neat. Professional. Security Uniform for a purpose – ID, company logo and relevant markings of mission as a Security Officer. Posture – alert, aware. No slouch, no lassitude. Well-informed of duties. Familiar with work environment, especially emergency procedures.

Why is there a Security Guard?

Contractual obligation. Security checkpoints and roving patrols have now become a necessity for many locations. Check in at the front desk or patrolling of a hospital ensures the safety of both patient and personnel. Getting approval for visitor/vendor/service people into apartment or corporate buildings.  Bag check and electronic wanding for prohibited items at events. Screening visitors at government or local municipalities. Patrolling public recreational areas. And for the privileged, ushering guests by invitation only.

 

What are Your Expectations?

Assertive yet courteous. Will check and verify, no exceptions. Will enforce rules/regulations, no exemptions. Will refuse entry. Will report any anomalies to local law enforcement. Will act in case of emergency. Will keep us safe.

 

Security Guards – Appreciated

Were you respectfully greeted? Were you informed of what the Guard would do before allowing you entry? How safe did you feel? Did you have to look over your shoulder? Did you accomplish what you set out to do – visit, work, relax, and entertain? Were you satisfied with the Guard’s commitment and performance? Would you research the security company to review or commend the Guard’s positive representation of their ideals? Would you thank the Guard on your way out?

In a nutshell then. We need to feel safe. We thrive on living life to its fullest. We ask questions. We do what we have to do. We notice. We have our say. We persevere, just not without help, of course!!